If you need technical support or want to contact our customer service team, please complete the form below.

You can also call our support team 24 hours a day, 7 days a week on 0330 6601028 or email wificustomerservices__AT__arqiva__DOT__com.

Alternatively check out our FAQs via the links opposite.

Please select one of the following options: *

Technical Details

Please tell us where you are? *

If you are using WiFi, please tell us:

If you are using an internet kiosk, please tell us the unit number (found bottom right of screen)

Customer Services

Is your enquiry related to a recent transaction?

Please complete the following details:

Your WiFi username OR Internet kiosk unit number (found bottom right of screen)

Tell us about you:

Your Enquiry

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